- Teacher: Zani van Wyk
FREE Treating Customers Fairly Training for professionals
TCF Training for professionals
Treating Customers Fairly training material
The TCF training material includes:
- 3 short lessons on the TCF principles and outcomes;
- 1 assessment to test your knowledge,
- Course notes available for download,
Additional Resources:
For more information on the course structure, outline, and assessment strategies, we invite you to have a look at the following resources.
To enrol for this course simply click to enrol, or view our step by step guide for assistance
Let's connect
For more information send us an e-mail and we'll happily assist.
© 2021 Azandi
FREE 7 E-mailing Rules For The Modern-day Professional
In a busy world with ever-increasing demands on your time, every professional appreciates a well-structured e-mail.
Follow these 6 e-mailing rules to help you communicate effectively, receive better responses and cut down on time spent facilitating e-mail conversations.
© 2019 Azandi
FREE Ace your interview
Ace your interview with this short and easy guide, comprising timeless techniques to ensure you stand out from your competitors.
Your dream job is an interview away.
© 2019 Azandi
FREE Coronavirus Awareness Training
In line with regulations during the COVID-19 pandemic, companies are required to:
- Ensure additional training requirements are implemented
- Training is logged on workplace skills plans
- Attendance registers are kept
This course contains various resources, including lessons on COVID-19, including how it spreads, how to protect yourself, your family, and your fellow South Africans. We've also included a few CDC posters which you can download and distribute to help create awareness.
Learners will also be issued with a Certificate of Completion as proof of compliance with the requirements listed above.
For more information remember to visit the official South African Resource Portal
Customer Care in a Call Center Environment
Our customer care in a call centre course is for your personal and professional development and provides fun course content designed to help you think, reflect and improve your own skills.
The aim of this course is to give you a wide range of foundational principals that will help you succeed in a call centre environment.
© 2017 Azandi
- Teacher: Zani van Wyk
Introduction to Value Added Products
Learn about the value of value added products.
Learn how to read and understand the wordings allowing you to correctly interpret the benefits and limitations provided by these value added services when combined with other products.
© 2018 Azandi
POPIA training for professionals
The Protection Of Personal Information Act no 4 of 2013
POPIA training for professionals
In line with the training requirements imposed in respect of the Protection Of Personal Information Act no 4 of 2013, this course aims to assist and train professionals and inform South Africans on their rights and responsibilities in terms of protecting personal information. This course aims to provide clarity on the requirements in terms of:
- The type of personal information that may be processed and shared,
- How personal information may be processed and shared,
- Who may receive personal information and whether it may be shared,
- Reasons why personal information may be processed or shared.
This course includes:
- The rights and responsibilities imposed on professionals summarised in 6 short lessons,
- 4 assessments to test your knowledge,
- A final summative assessment to prove your competence.
Additional Resources:
For more information on the course structure, outline, and assessment strategies, we invite you to have a look at the following resources.
To enrol for this course simply click to enrol, or view our step by step guide for assistance
Need help?
For more information create a New Support Ticket on our helpdesk, and one of our agents will be in contact with you.
© 2020 Azandi
Regulatory Examination for Representatives Preparation Course
Regulatory Examination for Representatives (RE5)
Regulatory Examination Preparation Course
The RE1 study material provided in this course includes:
- 99 video lessons, presented in 5 to 10-minute sessions;
- Access to over 400 questions and answers including insights on why answers were incorrect,
- Access to timed mock exams,
- Word of the day and Glossary or Terms features to help you learn complex terms.
Additional Resources:
For more information on the course structure, outline, and assessment strategies, we invite you to have a look at the following resources.
To enrol for this course simply click to enrol, or view our step by step guide for assistance
Let's connect:
For more information send us an e-mail and we'll happily assist.
Stay in the loop and be the first to know about new initiatives
© 2020 Azandi
- Teacher: Leigh Murchie
- Teacher: Julicha Thelander
- Teacher: Zani van Wyk
Employee Induction
Employee Induction
BuddyCentral, BrokerBuddy, Riverport, CHS, DebtBuddy
The purpose of this course is to help employees of the BuddyCentral Group and Riverport integrate effectively in the workplace.
An integrated employee will have a grasp and understanding of:
- HR policies and procedures and payroll arrangements
- Health and safety regulations and arrangements
- The various focus groups, teams and roles within the organisation
- Who to report to and basic information regarding his or her new team members
- The training requirements relevant to the company as a whole, the relevant department and industry related requirements.
Additional Resources:
For more information on the course structure and outline, we invite you to have a look at the following resources.
To enrol for this you must be appointed by BuddyCentral, BrokerBuddy, CHS or Riverport.
Let's connect
For more information send us an e-mail and we'll happily assist.
Stay in the loop and be the first to know about new initiatives
© 2020 Azandi
- Teacher: Leigh Murchie
Soteria Product Specific Training
Find out why the Soteria insurance product is so popular.
Learn more about:
- The extent of cover provided,
- The limitations to cover,
- Extensions to cover,
- Exclusions to cover,
- Available value-added products and services.
© 2018 Azandi
Getting to know Asana
Stay organised with this powerful task management program.
This course takes you through the main features of this platform, helping you to make the most of every minute of your working day, ensuring you stay productive and remain on track with all tasks and projects assigned to you.
- Teacher: Leigh Murchie
- Teacher: Zani van Wyk
Q-Drive Product Specific Training
Learn about Axsures taxi product, designed for clients who would like to insure their Totyota minibuses and sedan vehicles, designed to carry less than 30 passengers seated, for fare.
Learn more about:
- The extent of cover provided,
- The limitations to cover,
- Extensions to cover,
- Exclusions to cover,
- Available value-added products.
© 2020 Azandi
- Teacher: Leigh Murchie
Rideshare Product Specific Training
Learn about Axsures taxi product, design to insure vehicles used for rideshare activities.
Learn more about:
- The extent of cover provided,
- The limitations to cover,
- Extensions to cover,
- Exclusions to cover,
- Available value-added products.
© 2019 Azandi
- Teacher: Leigh Murchie
P4! Product Specific Training
Learn about Axsures top of the range multiperil product, designed for clients who would like to insure more than a vehicle.
Learn more about:
- The extent of cover provided,
- The limitations to cover,
- Extensions to cover,
- Exclusions to cover,
- Available value-added products.
© 2018 Azandi